1. Who this policy covers
This policy applies to neurocodelearn.com, the Machine Learning, Built Right digital product, and support conversations with NeuroCode.
2. Information we may receive
Depending on how you interact with us, we may receive:
- Purchase information such as your name, email address, order number, product purchased, payment status, and country.
- Messages and files you voluntarily send when requesting support.
- Basic technical information generated when you visit the site, such as IP address, browser type, device type, referral source, pages viewed, checkout-button interactions, and security logs.
Payment-card details are processed by Stripe and its payment providers. NeuroCode does not receive or store your complete card number.
3. How we use information
- Deliver the product and confirm purchases.
- Answer questions and resolve delivery or billing issues.
- Prevent fraud, abuse, and security incidents.
- Maintain business, tax, and legal records.
- Improve the clarity and reliability of the product.
4. Service providers
We share information only when needed to operate the product, process purchases, provide secure hosting, deliver files, or comply with law. These providers may include Stripe, email providers, analytics services, and website infrastructure providers. We do not sell personal information.
5. Cookies and analytics
With your permission, NeuroCode uses Google Analytics to understand site visits, traffic sources, page usage, and checkout interest. You can accept or decline optional analytics cookies from the notice shown on the website. NeuroCode does not use advertising cookies. Essential security and hosting technologies may operate automatically, and a third-party checkout may use its own essential cookies and privacy practices.
6. Retention and security
We keep information only as long as reasonably necessary for product delivery, support, fraud prevention, accounting, and legal obligations. We use reasonable safeguards, but no internet service can guarantee absolute security.
7. Your choices and rights
You may ask to access, correct, or delete information that NeuroCode controls. Some records may need to be retained for legal, tax, security, or transaction purposes. Mandatory privacy rights in your location continue to apply.
8. Younger users
If you are not legally able to make a purchase where you live, a parent or legal guardian must approve and complete the purchase.
9. Contact
Privacy questions can be sent to support@neurocodelearn.com.